Episode 21
Saving Lives, One Paw at a Time: A Chat with ARNO's Shelter Manager
Step inside the incredible world of animal rescue with our latest episode! We sit down with Jessica Vaccaro, the dedicated Shelter Manager at Animal Rescue New Orleans (ARNO), to uncover the inspiring work they do every single day. From heartwarming adoption stories to the challenging realities of running a no-kill shelter in our community. Learn about ARNO's mission, their tireless efforts to care for abandoned and homeless animals, and how they work towards finding every furry friend a loving forever home. This episode is a must-listen for animal lovers, advocates, and anyone curious about making a difference right here in New Orleans.
If you're enjoying the show, a tip is a great way to support our rescue! You can do so here: Unwanted Feline Organization
#ARNO #AnimalRescueNewOrleans #NoKillShelter #AdoptDontShop #AnimalWelfare #NewOrleansAnimals #PetAdoption #CommunitySupport #Podcast #AnimalHeroes #NOLAPets
Transcript
Welcome to Animal Posse, the podcast dedicated to the
2
:people and rescues, making a
difference in the lives of animals.
3
:Today's guest is Jessica with ARNO.
4
:Hi, Jessica, thanks for joining me today.
5
:Jessica: Yeah, thank you for having me.
6
:Dixie: Sure.
7
:To start, could you tell our listeners
a bit about yourself and your role
8
:with Animal Rescue New Orleans or Arno?
9
:Jessica: Yeah.
10
:So my name is Jessica Vaccaro and
I'm the shelter manager of Animal
11
:Rescue New Orleans, or Arno for short.
12
:I oversee our day-to-day operations,
help shape long-term strategy, manage
13
:our team of staffing volunteers.
14
:And stay pretty involved with, the
rehabilitation and medical of the
15
:animals within our organization.
16
:No two days is ever the same at Arno.
17
:Dixie: And what inspired you to
get involved in animal rescue?
18
:Jessica: I grew up surrounded by animals.
19
:My grandparents showed boxers,
so I grew up in the show world.
20
:And then when I was 18, I joined the Army
active duty as an animal care specialist.
21
:And so I worked with the military
working dogs and also with the
22
:clinics and shelters on bases.
23
:So just from an early age, started
working with them, fell in love with
24
:the work, and when I got out of the
army, I, continued on this path.
25
:Dixie: How did you get involved with doing
the animal care specialist to begin with?
26
:I've never heard of that before.
27
:Jessica: Yeah, it's very small MOS,
and they actually only have it in
28
:the army the DOD executive, that
position, and we cover all branches.
29
:And I just was lucky that
one of those was open.
30
:I had not heard of it either.
31
:I was 19, and I didn't even really
understood everything I would be doing.
32
:But it just, worked
out because I loved it.
33
:Dixie: I knew they had animals, but I've
never heard of anybody say they were
34
:an animal care specialist in the army.
35
:So that's pretty cool.
36
:Jessica: Yeah, it was really cool.
37
:Besides people who I know from
serving with, I have never,
38
:randomly met another veteran who
had this job either it's very small.
39
:So yeah, it was just very lucky.
40
:It was definitely kismet.
41
:Dixie: And thank you for serving too.
42
:Jessica: Oh, thank you.
43
:Dixie: What makes Arno's
mission important to you?
44
:Jessica: We have a couple of things.
45
:Arno is really multifaceted
in the work that we do.
46
:So we take in, behavior cases,
medical cases, we work closely with.
47
:open intake shelters in the area.
48
:We also have a community assistance
program that helps us, provide
49
:food and veterinary services
for low cost individuals, to
50
:help keep animals in homes.
51
:And we also assist on
52
:natural disaster and neglect cases.
53
:I like that.
54
:Arno, to me, really encompasses what
rescue is about, which is helping our
55
:community in a lot of different ways that
are impacted, in the animal rescue field.
56
:Dixie: I was always familiar with Arno,
'cause I'm of course from New Orleans,
57
:so after Katrina they were really big
and involved in rescuing animals here.
58
:So for those that are unfamiliar, can you
give us an overview of the organization's
59
:history and also the primary goals?
60
:Jessica: Absolutely.
61
:So ARNO was born in the
aftermath of Hurricane Katrina.
62
:It was started by animal lovers who saw
the thousands of animals who were left
63
:behind in the city, and they started
doing triage work here in the city.
64
:They just all came together.
65
:They had a passion to, help these
animals and that passion never faded.
66
:And it turned into this kind of grassroots
organization that still is going on.
67
:And actually, August, we'll
make our 20 year anniversary
68
:from where it all started.
69
:Yeah, it's a really neat
kind of origin story.
70
:And our still core goals are to,
rescue, rehabilitate and rehome
71
:animals, especially those who are
sick, injured, and overlooked.
72
:And we do all of this without any
sort of government funding and we
73
:do this, mainly volunteer driven.
74
:Dixie: How many volunteers
does your organization have?
75
:Jessica: I think that's a really hard
number to encapsulate just because
76
:we have, a turnover of volunteers,
but long term dedicated volunteers
77
:who do, higher end task for us or who
have been with us for a long time.
78
:At least 50 to 75 individuals.
79
:But, for the people who come and help
with animal care on those shifts each
80
:day and all the other things, likely
we have, a hundred to 150 volunteers
81
:at any, one in a month's time.
82
:Dixie: You said, you do have a
quick turnover of volunteers.
83
:What do you think the cause for that is?
84
:Jessica: A lot of people just come for
different types of service hours, so
85
:for schooling, for different programs.
86
:So a lot of people are just coming for
a set amount of hours to volunteer.
87
:We get fortunate that, we do get
people who come for limited time who
88
:do end up sticking around, but it's
just the nature, especially, we have
89
:a lot of college students that come.
90
:Who, don't stay in the city when
they finish their degrees and stuff.
91
:So I just like those kinds of
girls we see high turnover in.
92
:Dixie: 'Cause I know a lot of other
organizations, they always say they
93
:have a hard time getting volunteers,
so that's why I asked the question.
94
:I didn't know if it was something
where, people show up and they think
95
:they're gonna play with puppies or
kitties all day and then they actually
96
:find out they have to do some cleaning.
97
:Jessica: I'm quite sure that is
definitely part of it as well.
98
:It is really hard work.
99
:And we certainly do get volunteers who
thinks it's gonna be just hanging out
100
:with the animals and they don't realize,
that it's walking the dogs, cleaning the
101
:kennels, doing dishes, doing laundry.
102
:Also that kind of work, the kind of
behind the scenes stuff that a lot
103
:of people don't see and don't always
realize that, that's part of it.
104
:Dixie: Are you doing the rescue
work only in New Orleans or do
105
:you go out to other areas as well?
106
:Jessica: We go out to other areas as well.
107
:We pull a lot from our community.
108
:So we pull a lot from Orleans
Parish and Jefferson Parish.
109
:We also pull a lot from Terrebonne.
110
:From St.
111
:John.
112
:We will help wherever we
can, we used to go up to St.
113
:Landry quite a bit, so wherever we can
accommodate, shelters that need help, we
114
:try and help, but we do, try and maintain
Jefferson Parish and Orleans Parish
115
:as kind of some of our top priorities
just because they are our community.
116
:Dixie: How many resident
animals do you have?
117
:Jessica: We can house and shelter
45 dogs and probably about 50 cats.
118
:And then in foster we typically
have about 75 animals.
119
:In summer kitten season, that number
can certainly go up in Foster.
120
:Usually we have about, between
Foster and in shelter, about
121
:150 to 200 animals in our care.
122
:Dixie: How old is the oldest
resident or how long has the
123
:oldest resident been in your care?
124
:Jessica: Our oldest resident is
Carol and we have had her for
125
:unfortunately five years now.
126
:Dixie: And is she a cat or a dog?
127
:Jessica: She is a dog.
128
:She is a beautiful little
squatty body pit bull.
129
:She needs to be an only child.
130
:And it takes her a minute to warm
up to people which has been what's
131
:made it difficult placing her.
132
:But she does warm up to
people pretty quickly.
133
:And she has a lot of friends and a
lot of new friends who are always
134
:working with volunteers, getting her
intro to more people, so she just has
135
:more walkers and people on her team.
136
:Dixie: And has she gone to any like
trial homes and it just didn't work out?
137
:Jessica: No.
138
:She has had a couple, like
handful of people apply to adopt
139
:her, come meet her, and just.
140
:haven't followed through, she has not
gotten even a chance at a trial adoption.
141
:She's been in foster, like short term
foster with some of our volunteers.
142
:And she did well.
143
:Like they didn't report any issues.
144
:They just weren't in positions
where they could keep her long term.
145
:Dixie: That's sad.
146
:But I'm glad she's with y'all
because at least she's okay.
147
:Jessica: Yeah..
148
:And we're so lucky for the volunteers
we have because we just have so
149
:many truly amazing humans who go
above and beyond for our animals.
150
:And Carol, is one that tugs at all of
our heartstrings, she gets multiple
151
:car rides every week, pupccinos, lots
of like special outings and trips.
152
:Just because so many of our
volunteers do, love her so much.
153
:So we do try and do the
best we can for her.
154
:Dixie: And what about CAT resident?
155
:What is the oldest CAT
resident that you have?
156
:Jessica: Oh goodness.
157
:Nowhere near that I don't even think
right now we have any cats that
158
:they've even been with us for a year.
159
:We don't have any like very long
term cats right now, honestly.
160
:Our cat adoptions have been wonderful.
161
:Dixie: That's great.
162
:Jessica: Our cat adoption team who
are all volunteers are amazing.
163
:And they've been really successful in
helping to place like a lot of our kitties
164
:with, medical or behavioral issues.
165
:Yeah, I think like maybe six to eight
months, maybe one of our long term kind
166
:of ongoing medical cases right now.
167
:But that's it.
168
:And that's baby . He has just actually
had an abdominal ultrasound today.
169
:'cause we're trying to figure out some
issues that have been ongoing with
170
:him.
171
:Dixie: Yeah, that, that's wonderful though
that you're doing so well with the cats.
172
:'cause usually it's the cats
are little harder to adopt out.
173
:Jessica: Yeah, absolutely.
174
:Yeah, knock on wood, they've
been doing a great job.
175
:Dixie: Do you do any transports?
176
:Jessica: We do not do
transport from our shelter.
177
:There, honestly, we just have
never really had a need to do it.
178
:Typically, transport's kind of
come into us so yeah, that's just
179
:not really part of our mission.
180
:Dixie: And I do understand
y'all have a new facility.
181
:Jessica: We do.
182
:It is amazing.
183
:It was a labor of love for sure
and many years in the making.
184
:We spent years fundraising and
checking properties out until
185
:we were able to purchase a.
186
:Property.
187
:And then we spent, a few more years
fundraising and campaigning to do all
188
:of the construction and to, get all
the equipment and everything we need.
189
:So we just moved in this year,
the second week of February.
190
:And we will actually be having our
grand opening on June 28th from 2:00
191
:PM to 5:00 PM and that will be open
to the public for us to do tours
192
:and show everyone our new space.
193
:Dixie: After the grand opening, are
you open to the public if somebody
194
:wants to go in, or do they have
to make an appointment with you?
195
:Jessica: People from the public
have to make an appointment with us.
196
:Our adoption team is all
completely volunteer, so we do
197
:everything with an appointment.
198
:Dixie: You mentioned some of the
programs that you're involved with.
199
:You said that you do disasters,
neglect cases, and you help out
200
:individuals to keep their pets.
201
:And you mentioned the low cost program.
202
:So what are the qualifications
for the low cost program that
203
:help people keep their pets?
204
:Jessica: Yeah, so our community
assistance program is income based.
205
:So we have a vetting process that
is done by one of my directors.
206
:But typically it's just based
off of income is how we do that.
207
:And that helps to provide food
preventatives and then necessary
208
:medical care for these animals.
209
:And.
210
:We are always taking in, new
people into this program.
211
:So if there's anybody you know that
needs assistance or wants to see if
212
:they qualify, they can contact us at
info at animal rescue new orleans.org
213
:that will connect them with our director
who oversees this program and she
214
:can get the process started for them.
215
:Dixie: Is that like a long
term or a short term program?
216
:Jessica: Either or.
217
:It depends on the needs of the individual.
218
:So we have some people
that we help long term.
219
:We have some people that just need
help, for a short amount of time.
220
:We do both just dependent on
the needs of the individual
221
:Dixie: For the neglect, cases that you
work, do you house the animals for the
222
:authorities or how does that work exactly?
223
:Jessica: Yeah typically it's with
national groups when they ask
224
:us to assist with any cases that
they're working on or situations.
225
:Most recently we just assisted Animal
Rescue Corps this past Friday in
226
:Bienville Parish for a criminal.
227
:case, which was a cruelty case
involving over 30 animals in a home
228
:that was running itself like a rescue.
229
:And we've worked on several cases like
that with the Animal Rescue Corps,
230
:with Bissell Foundation, and with
Best Friends and other organizations.
231
:As situations have arisen in
our community or in the area.
232
:Dixie: Do
233
:you
234
:physically go out to the property to
help or do you just take in the animals?
235
:Jessica: Yeah, so we
physically go out to help.
236
:We usually go out to help with handling,
extraction behavior, assessing if
237
:just because everybody has to be
vetted, before being transported.
238
:And then in certain situations we take
animals, if that's what they're asking
239
:for, help with the case on Friday.
240
:They had placement for
all the animals with them.
241
:So they all were all transported
back to their facility in Tennessee.
242
:But we worked other cases where we've
taken animals from the site , it's
243
:probably more typical that we're
there working support during the
244
:case and that we typically will also
pull and leave with the animals.
245
:Dixie: Can I ask how the national
groups get involved with that?
246
:Cause I, usually here, it's like a local
authority that would go in and take
247
:care of that or like a local shelter.
248
:Jessica: A lot of times it's that.
249
:Either the police department or the
shelters are reaching out to them.
250
:Typically it's because it's something
outside of like the capacity of
251
:what that local shelter can handle.
252
:For this case on this past Friday,
I believe one of the shelter
253
:managers in the area is who
contacted the group that came down.
254
:And connected them with the sheriff's
department for them to take over the case
255
:or to take the animals from the case.
256
:Dixie: I'd like to talk a little
bit about natural disasters too.
257
:What are the more recent
disasters that you have worked?
258
:Jessica: Hurricane Ida was really the
last kind of big thing in this area.
259
:Dixie: For disasters, do you
typically just stay in Louisiana then?
260
:Jessica: Typically we shelter
in place for our animals here.
261
:We've provided support.
262
:We've driven out supplies and different
things out to and there's been other
263
:hurricanes outside of New Orleans.
264
:But yeah, when it's here in New
Orleans, we typically will shelter
265
:in place and take care of the animals
at our shelter and help deal with.
266
:Strays and found animals which is
very frequent during these situations,
267
:especially when there's extended power
water outage like there was with Ida.
268
:I think we were at 12
days in our area with out.
269
:So yeah, we just help as we can within
our ability with that kind of stuff.
270
:We also, had people black water
certified with the parish.
271
:So we'll work on call or with
LSART if needed for like water
272
:rescue and state response as well.
273
:That is all really based on
just like personnel though,
274
:sometimes we have times where.
275
:we have enough personnel, that we
can help, other times we don't have
276
:enough and we just have to focus,
on our own shelter and our own
277
:needs.
278
:Dixie: And what certification was that?
279
:I've never heard of that.
280
:Jessica: Black Water Rescue.
281
:It's a type of water rescue,
specifically for animal rescue
282
:responders, so for animal water rescue.
283
:Dixie: Hurricanes, of course, you just
touched on this a little bit, that we
284
:have power outages do you have a backup
generator for the shelter, or how do
285
:you combat these power outages with all
these animals that you're sheltering?
286
:Jessica: Yeah, so we do
now, which is so exciting.
287
:We have a natural gas
generator at our new shelter.
288
:That was one of our big,
non-negotiables when we moved in.
289
:Like we're designing, this new shelter.
290
:But before that we had gas run
generators, and we typically had
291
:five to six to run the whole shelter.
292
:Whenever anything weather related, that
we had notice on, we would always put
293
:out like a lot of posts and emails to
try and move as many of our animals into
294
:foster as possible just to try and keep.
295
:The amount of animals in the shelter
as low as possible, which has also
296
:been our saving grace with some of
these more extreme weather conditions.
297
:Dixie: Can you tell people what
should they have for hurricane
298
:season coming up for their own pets?
299
:Can you go over what, a good disaster
kit would be to have, or a hurricane kit?
300
:Jessica: Yeah, absolutely.
301
:What I keep for my personal animals
every year is I always make copies,
302
:updated copies of their vaccine records.
303
:I put those in.
304
:Ziploc bags.
305
:I also take a picture of those.
306
:So I have it on my phone as well.
307
:Easily accessible.
308
:I make sure I have about a week's
worth of food for each of my animals,
309
:a month's worth of any medications for
'em, and then a week's worth of water.
310
:I also keep on hand some over the
counter, calming supplements for 'em.
311
:And then, of course, I always keep
marked collars on my dogs because those
312
:are the anti-slip collars and leashes.
313
:I also keep a roll of dog bags in their
go bags, and I also keep popup water bowl
314
:and food bowls for them both as well.
315
:So I have a little.
316
:Go bag for my animals for disaster
stuff and I repack that, every
317
:year usually at the start of June.
318
:Dixie: That's great.
319
:And why do you do the copies
of the vaccine records?
320
:Jessica: Yeah, just in case
anything ends up being more
321
:catastrophic than we realize.
322
:And we have to evacuate or if I need
to go stay with a family member out of
323
:state, I just wanna make sure that I
have, proof of their vaccines, their
324
:rabies vaccine and their microchip
on hand and ready to go, especially
325
:if I'm moving them over state lines.
326
:Dixie: Yeah, that's definitely
a great thing to have.
327
:Everybody should have that.
328
:Jessica: Absolutely.
329
:Dixie: And everybody should have some
kind of go bag, like you said, ready
330
:to go that you can just grab and take.
331
:And get out the door if you have to.
332
:Jessica: Yeah.
333
:I do like my own, disaster kit
for my animals every year in June.
334
:And I just find too, I it just gives
you a peace of mind when things happen.
335
:You don't have to scramble,
you don't need to be stressed
336
:because you know you're prepared.
337
:And that way, you can
focus on other things.
338
:And I'm sure that's kinda
like the military in me.
339
:I'm a big, planner, being
prepared is very important to me.
340
:Yeah, I highly recommend
to everybody out there.
341
:Dixie: Yep.
342
:And hurricane season is coming up, so
343
:Jessica: Yes.
344
:It is
345
:Dixie: not fun.
346
:Jessica: No, especially not with animals.
347
:It definitely adds on some more
layers there when you have animals
348
:or kids, just when you have
any sort of dependent, right?
349
:Dixie: Yeah.
350
:And it, it's stressful, especially
for me 'cause I have cats, so like
351
:it's different with cats and dogs too.
352
:Jessica: Yeah.
353
:It's tough.
354
:Dixie: I try to keep 'em in their kennels.
355
:I don't take 'em out of their kennels
until we get to the destination
356
:and then I'll have these bigger
popup things that they can go in.
357
:Jessica: Nice.
358
:And do you use the the
feliaway spray at all?
359
:Dixie: I will for the ones I have
that get a little bit stressed out,
360
:luckily most of mine are, okay.
361
:They might meow for maybe 15, 20
minutes and then they calm down.
362
:Jessica: Okay.
363
:So they're like, we've been through
364
:this before.
365
:Dixie: They're not too bad.
366
:But I know there's people that
have to sedate their cats,
367
:Jessica: oh, yeah.
368
:Dixie: What strategies have proven
to be the most effective in terms
369
:of successful animal rescues
370
:Jessica: I would say probably, building
trust with people in the community,
371
:with other organizations, with the
shelters we're pulling throughout
372
:from I think, fostering community
building those relationships within
373
:our community is key to anything that
we do in animal rescue because when.
374
:People know that they can trust
you when they know that you're
375
:gonna do the right thing.
376
:When they know that you're,
you will offer, support.
377
:I think it just makes everything easier
because other open intake shelters know
378
:that you're resource that they can contact
when they need help with certain animals.
379
:Members of the community, know
that they can reach out for help.
380
:When they need it.
381
:And, even other rescues, know that if
they, need help in a situation or, maybe
382
:there's an animal that needs help and
they don't have space at the moment.
383
:They know that we're a
resource that they can call.
384
:So I think yeah, that's probably been
one of the biggest, parts of our success.
385
:Helped us to, stay successful doing rescue
is just fostering those relationships and,
386
:building trust like within the community.
387
:Dixie: And on the flip side, have there
been any approaches to rescue that
388
:haven't worked as well as anticipated?
389
:Jessica: I think a lot of things
are trial and error just in general.
390
:Like with anything.
391
:Maybe the things that are the
least successful for us is
392
:when we overextend ourselves.
393
:Just in general, being
mainly volunteer driven.
394
:Having enough people to do all the things
we wanna do and to do all the things
395
:we wanna do well can be challenging.
396
:Maybe overcommitting ourselves, to events
and different exposure things, which,
397
:ideally would be a great thing, but
when you don't have enough volunteers
398
:to, man the event, bring animals to the
event or, to the, these things, then
399
:they ultimately are not successful.
400
:So I think that would be probably the
biggest thing is just over extension.
401
:Dixie: Could you discuss your process for
screening potential adopters to ensure
402
:animals go to safe and loving homes?
403
:Jessica: Yeah, absolutely.
404
:So it starts off with our
application which is on our website.
405
:Once an application is filled in,
that's gonna go over to one of our
406
:volunteer adoption team members.
407
:They are gonna read through that, which
the application really just covers
408
:lifestyle experience and kind of the
person's expectations for pet ownership.
409
:Then we're gonna do a virtual home check.
410
:This is mainly we're, checking the
yards for, issues with fencing,
411
:poisonous plants, that kind of thing.
412
:And then if the person has owned
a pet before, we are going to,
413
:call the vet just to verify, that.
414
:Vaccines were done, preventatives
were done, that kind of thing.
415
:And then lastly, if they rent, we do
always call the landlord to ensure
416
:that, the tenant has spoken to them
and gotten approval for the animal.
417
:We do try and make our process
more kind of a conversation
418
:as opposed to a checklist.
419
:And one of the things I think is really
neat about our adoption process is
420
:that you get paired with an adoption
counselor and their whole job is just to
421
:help find you, the perfect pet for you.
422
:And they really go above and beyond,
in doing that, which I think is
423
:really special and really cool.
424
:Dixie: And are people open to that?
425
:When you help them find the pet
for them as opposed to just
426
:picking out the one that they want.
427
:Jessica: Yeah, certainly.
428
:Some people they see a picture, a video,
or they meet an animal at an event and
429
:they fall in love and that's totally fine.
430
:We have other people that, maybe
the animal they chose or have an
431
:adoption application and goes home,
or, maybe the animal they chose after
432
:they meet them isn't the right fit.
433
:And in that case we have, our
staff who our staff does playgroups
434
:every weekday at the shelter.
435
:So the majority of all of
our dogs in shelter are
436
:playgroups every day with them.
437
:So that team really knows
the behavior for the dogs.
438
:Best.
439
:So they'll work with dog adopters.
440
:We have these questions we go through
with them about what they're looking
441
:for, their lifestyle, this, that,
size, any of those preferences.
442
:And then our slate group team will
help pair 'em with they'll make a short
443
:list of dogs that they think match what
they're looking for and will do meets.
444
:And then we do the same
thing on the cat side with.
445
:Our cat leads who will we don't play here
for the cats, but we have, cats in our
446
:cat condos who are, co housed with other
cats and some different things that'll
447
:help us determine best fit for people.
448
:Dixie: What about first time adopters?
449
:If they've never had a vet,
450
:Jessica: We just usually ask
for a professional reference.
451
:Or typically we'll ask them to call a
vet and just get an estimate for some
452
:of the basic services for the year,
just so they have an understanding
453
:of what they're looking to pay
out of pocket with pet ownership.
454
:Dixie: Do you offer any kind of
post-adoption support or resources?
455
:Jessica: Oh yes.
456
:We do a ton.
457
:So we always check in and we
provide a lot of resources and we
458
:always make ourselves available.
459
:We will help with, training.
460
:We'll follow up if there's any
medical issues and help with that.
461
:If there's any supplies that we think,
will help the animal adjust better, help
462
:cope with any issues, we'll supply those.
463
:So we really always wanna make sure that
our adopters feel very supported and
464
:they don't feel like they just got stuck.
465
:And if something doesn't work out,,
we always take our animals back.
466
:No judgment.
467
:Whether it's been a week or a year or five
years since adoption, and that is part
468
:of our contract that if it doesn't work
out, our animals always come back to us.
469
:Dixie: Do you have any successful
adoption stories that you could share?
470
:Jessica: Yeah.
471
:A ton.
472
:I will I'll talk about one that's.
473
:Close to my heart.
474
:And that is about our black lab
in a wheelchair named Titan.
475
:He was found when he was about 10
weeks old, dragging himself down the
476
:side of the road out in Lafourche.
477
:They didn't know if he was, truly
paralyzed or if there was just
478
:inflammation that was causing like a
temporary paralysis in his back legs.
479
:We ended up taking him, not knowing
what his future was gonna look like,
480
:but we just knew that we had to try.
481
:So we took him, put him through,
physical therapy around the clock here.
482
:He needed multiple surgeries.
483
:And now he's doing great.
484
:He is thriving, zooming around
in his wheelchair goes to a
485
:dog park multiple times a week
is out and about all the time.
486
:And why it's close to my heart is
because I'm the one that adopted
487
:him after I fostered him for a year.
488
:Yeah.
489
:So I wasn't looking for another
dog, but he was just, the right one.
490
:So I have.
491
:Two kind of special
needs dogs at my house.
492
:My other one is also an ARNO alum.
493
:And her name is Brynn.
494
:She's nine now.
495
:I adopted her eight years ago.
496
:She was found, dumped in a plastic crate
with her mom in the middle of the night.
497
:And she was about 11 months old.
498
:She had really bad neuropathy, which is
like a nerve disorder and semi feral.
499
:So it was actually when I first
started at ARNO and she just
500
:hugged up my heartstrings and
I started working with her.
501
:And once I built up, her trust,
I took her home to foster
502
:her and I just fell in love.
503
:So those are my two foster fails.
504
:Dixie: I think everybody in
rescue has some of those, and I
505
:always say I have the reject cats.
506
:Jessica: Oh yeah.
507
:Dixie: I mean they're not really it's
like the ones that nobody else wants.
508
:Like I have one, she doesn't
have any eyes, so she was born
509
:completely blind, no eyes.
510
:And then of course we have a tripod.
511
:And he doesn't know that he's
missing an arm and she doesn't
512
:know she's missing eyes.
513
:Jessica: It's amazing how they
adjust so quickly, like they're
514
:animals are just so resilient.
515
:It's just truly amazes me,
516
:Dixie: It does.
517
:And it's a shame that the special need
ones are overlooked because I think the
518
:special need ones, they're absolutely
amazing when you spend time with them.
519
:Jessica: I agree.
520
:Yeah I agree wholeheartedly and I think
they just make your life so much richer.
521
:I know, my two over here I couldn't
imagine my life without Now.
522
:If you'd asked me, five years ago
if I thought I would have a dog in
523
:a wheelchair, I'd probably be like.
524
:What, so it's funny, with doing this work
does make us I think, more amenable too
525
:to giving these special guys a chance,
526
:Dixie: Yeah.
527
:They're amazing.
528
:Absolutely amazing.
529
:The things that they can do.
530
:I think everybody should see
531
:it.
532
:It
533
:really is amazing.
534
:Jessica: Yes,
535
:I agree.
536
:My one's staring at me right now.
537
:Yes, we're talking about you.
538
:Dixie: So how does Arno engage with the
local community to raise awareness about
539
:animal welfare and promote adoptions?
540
:Jessica: So it is a lot of,
social media these days.
541
:We post a lot on our Instagram,
our TikTok, and our Facebook.
542
:We try to post the kind of work
we're doing, the kind of things we're
543
:seeing, the things we need help with.
544
:What I enjoy about the way that we
do this is that, we don't do a lot of
545
:angry or shaming posts, I think we do
a pretty good job about, staying like
546
:upbeat and honest and letting people
know and like the ways that we need help.
547
:And we also do, a lot of events as
well where we're out in the community,
548
:showcasing ARNO and the animals and
talking about the work that we do.
549
:We also have, our needs out on like
volunteer match with kind of the
550
:help that we need to for, this.
551
:And yeah, I think that probably,
encapsulates it of what we
552
:do the majority of for that.
553
:Dixie: What message would you
like to share with our listeners
554
:about the importance of animal
rescue and animal welfare?
555
:Jessica: Ooh, so
556
:rescue ultimately is about second chances.
557
:And not always, just for the animals.
558
:Adopting and fostering and
volunteering I think can be
559
:transformative for the people as well.
560
:Doing something that matters, caring for
those who can't care for themselves is.
561
:Really special and important.
562
:And I think it, changes something within
us making the world a better place.
563
:So yeah, I think it's, really special
all around for us and for the animals,
564
:Dixie: For those who wanna
support Arno, what are the most
565
:impactful ways they can contribute?
566
:Jessica: Yeah.
567
:Volunteering.
568
:Volunteering giving your time is
always the best way to help ARNO.
569
:There are so many ways you can help
by coming, helping with animal care
570
:events, volunteering or fostering.
571
:We have other volunteer positions
like administration ones as well.
572
:And then of course, if you're able to
donate, especially monthly support really
573
:helps us plan out and respond quickly.
574
:Every little bit helps us truly.
575
:And then, helping to promote us.
576
:If you see one of our posts, on
social media, please share it.
577
:Please like it, please interact with it.
578
:That helps us, if you have a friend
or family member looking to adopt
579
:or volunteer send of our way.
580
:So those are probably some of
the most impactful ways that
581
:people can help support us.
582
:Dixie: And what is your website too?
583
:Jessica: It is
www.animalrescueneworleans.org.
584
:Dixie: Thank you.
585
:And before we end the call, is there
anything else you would like to add?
586
:Jessica: Oh, for anybody in the
immediate area, we would love to see
587
:you come out for our grand opening.
588
:That is going to be on Saturday, June 28th
from 2:00 PM to 5:00 PM we will have a lot
589
:going on, including we'll be giving tours.
590
:And if you do come by,
please come meet me.
591
:Again, my name's Jessica and I'd be
happy to give anybody who comes a
592
:tour of the new facility and talk
to you about Arno more in depth.
593
:Dixie: That sounds like fun and
congratulations on the grand opening too.
594
:It's very exciting to
have that in the area.
595
:Jessica: Yeah.
596
:Thank you so much.
597
:Dixie: All right.
598
:Thank you for taking the
time to speak with me today.
599
:I appreciate it.
600
:Jessica: Yeah, thank you for having me.
601
:It was a pleasure.